Pakistan has begun developing its first centralized emergency helpline system, a major step toward modernizing the country’s emergency response network. According to officials from the National Telecommunication Corporation (NTC), work is actively underway to build a unified service similar to the 911 system used in the United States.
NTC representatives confirmed that the Khyber Pakhtunkhwa (KP) government has already signed an agreement to launch the 911 service in the province. Once operational, any resident calling from within KP will be automatically routed to the nearest emergency response center for faster assistance.
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Officials added that KP will serve as the pilot region, after which the system will be expanded to other provinces across Pakistan. The initiative aims to significantly reduce response times, eliminate confusion caused by multiple emergency numbers, and improve coordination between police, medical, fire, and rescue agencies.
The centralized emergency helpline is expected to play a crucial role in strengthening Pakistan’s public safety infrastructure and ensuring efficient nationwide access to emergency services.


